TERMS & CONDITIONS | PRIVACY POLICY

CongaChops.com


TERMS & CONDITIONS

Use of Content & Intellectual Property

All content on CongaChops.com, including but not limited to videos, audio, text, images, downloads, and educational materials, is the exclusive intellectual property of Conga Chops.

Sharing, reproducing, distributing, disclosing, sublicensing, or otherwise disseminating any content or login credentials is strictly prohibited without prior written consent from Conga Chops. All rights not expressly granted are reserved.

Unauthorized use of the content may result in termination of access and legal action.

Memberships, Refunds & Cancellation

All membership subscriptions include a 7-Day Money-Back Guarantee, no questions asked.

Refunds will be issued to the original payment method only and will be processed within a maximum of 14 days from the date the refund request is received, provided the request is made within the 7-day guarantee period.

Memberships can be canceled at any time through your account dashboard. Upon cancellation, access will remain active until the end of the current billing period.

PRIVACY POLICY

How We Collect and Use Personal Data

We collect personal data to operate CongaChops.com, deliver our services, communicate with users, and improve our platform.

Device & Usage Information

We automatically collect certain information about your device and browsing activity using the following technologies:

  • Cookies – small data files placed on your device that often include an anonymous unique identifier.
    Learn more or manage cookies at: http://www.allaboutcookies.org

  • Log files – track actions on the site and collect information such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – electronic files used to understand how users browse and interact with the site.

Order & Account Information

When you make or attempt to make a purchase through the site, we collect information including your name, billing address, payment details, email address, and phone number (“Order Information”).

Categories of Personal Data We May Process

Communication Data
Information you provide when contacting us via forms, email, social media, or other channels. Used to respond to inquiries, maintain records, and address legal matters.
Lawful basis: Legitimate interests.

Customer Data
Information related to purchases, billing, and account management. Used to provide services and maintain transaction records.
Lawful basis: Contract performance.

User Data
Information about how you use the site or participate in community features. Used to operate and administer the platform.
Lawful basis: Legitimate interests.

Technical Data
Data such as IP address, browser type, device information, page views, navigation paths, and time zone settings. Used for analytics, site security, and performance optimization.
Lawful basis: Legitimate interests.

Marketing Data
Preferences related to marketing communications and advertising engagement. Used to deliver relevant content and measure effectiveness.
Lawful basis: Consent or legitimate interests.

Advertising & Marketing

We may use Customer, User, Technical, and Marketing Data to deliver relevant advertisements (including via platforms such as Facebook or Google) and to measure advertising performance. You may opt out of marketing communications at any time.

Sensitive Data

We do not collect sensitive personal data, including information related to race, religion, health, sexual orientation, political opinions, biometric data, or criminal records.

Failure to Provide Required Data

Where personal data is required to perform a contract or comply with legal obligations, failure to provide such data may result in our inability to deliver services. If this occurs, you will be notified.

Data Security

We implement appropriate security measures to protect personal data from unauthorized access, loss, or misuse. Access to personal data is limited to employees and partners who require it for legitimate business purposes and who are bound by confidentiality obligations.

In the event of a data breach, we will notify affected users and relevant authorities where legally required.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.

For tax and regulatory purposes, certain customer data may be retained for up to six years after the end of the customer relationship.

In some cases, we may anonymize data for research or statistical purposes and retain it indefinitely.

Your Rights (EEA & GDPR)

If you are a resident of the European Economic Area, you have the right to access, correct, update, or delete your personal data. You may also object to certain processing activities or request data portability.

To exercise these rights, please contact us using the information provided on the website.

Please note that your data may be transferred outside of Europe, including to the United States and Canada.

Third-Party Links

Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies when leaving our site.